1. Who We Are

This Privacy Policy applies to VIBE Vault ("VIBE Vault," "we," "us," or "our") and the website vibevaultsmokeco.com (the "Site"). VIBE Vault is a smoke, vape, and wellness retailer located at 4757 Stone Mountain Hwy, Suite 1000, Lilburn, GA 30047.

By using the Site, submitting a form, or opting into our text or email programs, you agree to the practices described in this policy. If you do not agree, please do not use the Site or provide us with your information.

2. Information We Collect

Information you give us

When you fill out a form on our Site (for example, to claim a welcome offer or join our list), we collect the information you provide, which may include:

• Your first name
• Your mobile phone number
• Your email address
• Your marketing preferences and consent (whether you agreed to receive texts and emails)

Information collected automatically

Like most websites, we and our service providers may automatically collect limited technical information when you visit, such as your device type, browser, general location (city/region), pages viewed, and how you arrived at the Site. This is used to keep the Site working and understand general traffic patterns.

3. How We Use Your Information

We use the information we collect to:

• Send you the welcome offer or other promotion you requested
• Send you marketing text messages and emails about products, drops, restocks, deals, events, and store updates (when you've opted in)
• Respond to your questions and provide customer service
• Operate, maintain, and improve the Site
• Comply with the law, including age-verification and record-keeping requirements for age-restricted products

4. SMS / Text Messaging Terms

By providing your mobile number and checking the consent box, you agree to receive recurring automated marketing text messages (such as offers, drops, and updates) from VIBE Vault at the number provided. These terms govern that program.

Your mobile information is handled in accordance with this Privacy Policy and is not sold or shared with third parties for their own marketing purposes. We use a messaging provider (see "How We Share It") to deliver messages on our behalf.

5. How We Share Your Information

We do not sell your personal information. We share it only in these limited situations:

• Service providers. We use trusted third parties to run our business — for example, our website host and form processor (Netlify), the tools we use to send our emails and texts, and mapping (Google Maps). They may process your information only to provide services to us and are bound to protect it.
• Legal reasons. We may disclose information if required by law, subpoena, or to protect the rights, safety, or property of VIBE Vault, our customers, or others.
• Business transfers. If VIBE Vault is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Cookies & Tracking

The Site uses cookies and similar technologies to remember your preferences (such as your age confirmation) and to understand how the Site is used. You can control cookies through your browser settings, though some features may not work properly if you disable them.

7. Data Retention

We keep your information for as long as needed to provide you with offers and communications you've requested, to run our business, and to meet our legal obligations. If you opt out of all communications, we may retain a minimal record of your opt-out to honor your preference.

8. Your Rights & Choices

• Texts: Reply STOP to any message to stop marketing texts.
• Emails: Click "unsubscribe" at the bottom of any marketing email.
• Access, correction, or deletion: You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. We will respond as required by applicable law.

Depending on where you live, you may have additional rights under state privacy laws. Contact us to exercise any of these rights, and we will not discriminate against you for doing so.

9. Age Requirement (21+)

The Site and our products are intended only for adults who are 21 years of age or older. We ask visitors to confirm they are 21+ before entering the Site, and valid government-issued ID is required to purchase age-restricted products in store. We do not knowingly collect information from anyone under 21. If you believe someone under 21 has provided us information, contact us and we will remove it.

10. Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated policy.

12. Contact Us

Questions about this policy or your information? Reach us at:

VIBE Vault
4757 Stone Mountain Hwy, Suite 1000
Lilburn, GA 30047
Phone: (770) 696-5287
Email: vibevaultsmokeco@gmail.com
Instagram: @vibevaultsmokeco